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General questions:

General questions about how WIP Sync helps farmers, deboners, butchers, and value-added processors.

1. Who is WIP Sync for?

WIP Sync is built for anyone who takes one product and creates more from it — farmers packing cuts, chicken deboners, butchers, and value-added processors who need receiving, WIP production, inventory, shipping, and lot traceability in one place.

2. Does WIP Sync support lot and barcode traceability?

Yes. You can look up barcodes, short serials, and lots, then expand parent and child trees across receiving, WIP, inventory, and shipping — including barcode history timelines when you need the movement story.

3. Can WIP Sync help with CFIA or inspector readiness in Canada?

WIP Sync helps Canadian food businesses keep organized, timestamped operational and lot records for receiving, production, inventory, shipping, QA reports, and audit history. We do not certify your facility, but we help your team respond faster when inspectors or customers ask for proof.

4. Is this only for large plants?

No. WIP Sync fits small cutting rooms and multi-room processors. One flat plan covers unlimited users and locations, so you can start lean and grow without changing software tiers.

5. How does WIP Sync help day-to-day operations?

It connects receiving (including truck inspections), WIP rooms and lots, inventory statuses, shipping, product specs, QA reports, lab samples, and audit history — so crews are not rebuilding the same story across notebooks and spreadsheets.

6. How often will we need to update the software ourselves?

You will not. WIP Sync is cloud-based, and updates ship without asking your team to install new software.

7. What devices does it work on?

The portal works in modern browsers on office computers and tablets. Floor stations support weighing and labeling workflows for production teams.

8. What happens if we need help during setup?

Onboarding help is included. Our team works with you to get receiving, WIP, inventory, and shipping workflows mapped to how your floor actually runs.

About WIP Sync:

Learn who we are, how we work with customers, and what to expect when you partner with WIP Sync.

1. What is WIP Sync?

WIP Sync is a multi-tenant operations platform for food and ingredient processors who transform product. It syncs receiving, WIP production, inventory, shipping, and lot-level traceability.

2. Where are you based?

WIP Sync is based in Toronto, Ontario and supports food operations across Canada and beyond.

3. Can modules be tailored to our company?

Yes. Each tenant can enable the modules they need, customize company branding, and even rename modules to match local language — for example renaming Receiving to Purchasing.

4. How much does WIP Sync cost?

One flat plan at $129 per month with a 14-day free trial. See the Pricing page for billing details.

Support & updates:

Explore the support and updates that come with WIP Sync.

1. How long do I have access to updates and support?

As long as you subscribe, you get product updates and ongoing support. Cloud releases happen without requiring your team to reinstall software.

2. What kind of support do you offer?

Customers get onboarding help and ongoing support for day-to-day operational questions. Extra on-site work can be arranged when needed.

3. How often do you release updates?

We release improvements regularly based on customer feedback and floor-ops priorities.